Terms & Conditions

Terms & Conditions

Welcome to Kashmir Willow Bats. By accessing or using our website, placing an order, or purchasing any product, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

• Our platform operates as a multi-vendor marketplace featuring authentic Kashmir willow cricket bats supplied by verified manufacturers and sellers from Kashmir.
• All product descriptions, specifications, prices, and availability are provided by the respective vendors. While we strive to ensure accuracy, occasional errors may occur and are subject to correction without prior notice.
• Orders are confirmed only after successful verification, product availability, and acceptance by the respective vendor.
• We accept secure online payments through our payment gateway as well as Cash on Delivery (COD), where available. Payment options may vary depending on your delivery location.
• We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraudulent activity, payment issues, or other operational reasons. In such cases, any prepaid amount will be refunded to the original payment method.
• Customers are responsible for providing accurate billing, shipping, and contact information. We are not liable for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
• Delivery timelines are estimates only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
• Returns, replacements, and refunds are governed by our Refund & Return Policy.
• All website content, including text, images, logos, graphics, and other materials, is protected by applicable copyright and intellectual property laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.
• We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on this website.

By continuing to use Kashmir Willow Bats, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.